How to Transfer to Voicemail in Ring Central

How to Transfer to Voicemail in Ring Central



To transfer a phone call straight to someone's voicemail, you will need to use the ring central app on your computer.

 

Once you are signed in and have the RingCentral app open you will get this small window whenever you get a call. Always answer the call on the desktop so you can keep  this window for transferring calls.



















Once on the call and they ask to speak to someone that isn't available or has asked to send all calls to their voicemail. You will click on the three dots that says more underneath it.





















Then click on transfer


























Then type the extension or name of the person you will be transferring the call to. Click on their name so a blue check mark appears on the right side and click the To voicemail button.